The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I recommend using a Sunshine Polishing Cloth on all sterling, copper and brass jewelry. Please note that sterling, copper and brass pieces will oxidize but can be polished with a cloth to restore the finish.
Shipping fees are non refundable. Customer is responsible for shipping charges on returns.
Yes! Message me and I can arrange this!
Please place the item in the pouch or box wrapped in the tissue paper it arrived in. Mail your return with a tracking number to Haloren Equestrian, 555 Dent Rd, Eads TN 38028. Returned items must be unworn and in their original condition. Returned merchandise that is arrives damaged will not be refunded.